Marielle is a highly experienced customer insight specialist and skilled qualitative researcher with over 16-years experience.

She has worked with top London Agencies including Saatchi & Saatchi where she was responsible for conducting research and developing customer experience insight for Clients that include: P&G, Waitrose, Central Office of Information, Royal Mail and British Midlands.

She revels in unearthing insights, understanding the many layers of customer experience (and how they shape the consumer relationship) and developing effective strategies to grow brands and drive business.