News
Congratulations to Workspace for their UKCXA 2024 award
We are delighted that Workspace have been recognised with a gold at the…
Fishpools – The largest quality furniture store in the south…
We are delighted that Fishpools has appointed Customer Journey Consultancy to help it…
Northumbria University
We are delighted that Northumbria University have chosen Customer Journey Consultancy to help…
A short video – 5 top lessons on Customer Journey…
Our good friends at Call Centre Helper Magazine have published a short 3…
MS Society appoint Customer Journey Consultancy
We are delighted that MS Society have asked CJC to help them benefit…
NHS Property Services appoints Customer Journey Consultancy
We are delighted that NHS Property Services have chosen to appoint CJC (Customer…
Customer Journey Mapping webinar
We are delighted that Martin will be speaking at a webinar about Customer…
Part of the problem or part of the solution?
Increasingly brands must decide if their actions will cast them as hero or…
Overcoming hesitance and fear of change
How to get staff to act and support them through the roller coaster…
What will your customer journey look like in 2021?
I’m sure you, like most of our Clients, have made huge changes to…
Remote learning – does it work?
During these exceptional times many organisations are taking the opportunity to provide staff…
Roundtable report – Housing Association responses to COVID-19
On Thursday 9th April we facilitated a meeting of a small group of…
