Congratulations to Workspace for their UKCXA 2024 awardWe are delighted that Workspace have been recognised with a gold at the… More
Fishpools – The largest quality furniture store in the south…We are delighted that Fishpools has appointed Customer Journey Consultancy to help it… More
Northumbria UniversityWe are delighted that Northumbria University have chosen Customer Journey Consultancy to help… More
A short video – 5 top lessons on Customer Journey…Our good friends at Call Centre Helper Magazine have published a short 3… More
MS Society appoint Customer Journey ConsultancyWe are delighted that MS Society have asked CJC to help them benefit… More
NHS Property Services appoints Customer Journey ConsultancyWe are delighted that NHS Property Services have chosen to appoint CJC (Customer… More
Customer Journey Mapping webinarWe are delighted that Martin will be speaking at a webinar about Customer… More
Part of the problem or part of the solution?Increasingly brands must decide if their actions will cast them as hero or… More
Overcoming hesitance and fear of changeHow to get staff to act and support them through the roller coaster… More
What will your customer journey look like in 2021?I’m sure you, like most of our Clients, have made huge changes to… More
Remote learning – does it work?During these exceptional times many organisations are taking the opportunity to provide staff… More
Roundtable report – Housing Association responses to COVID-19On Thursday 9th April we facilitated a meeting of a small group of… More
